Online Safety for Seniors

The internet can be a great tool for managing your health, especially when it comes to refilling prescriptions, checking in with your doctor, or ordering health products. But while technology offers convenience, it also comes with risks—especially for older adults who may be targeted by online scams.

If you’re a senior or caring for an aging loved one, here’s what you need to know to stay safe online and avoid prescription-related scams.

Why Are Seniors Targeted?

Scammers often target older adults because:

  • They may be less familiar with online technology.
  • They tend to be more trusting of strangers.
  • They often manage multiple medications and health concerns.

Unfortunately, this makes seniors a frequent target for fake pharmacies, phishing emails, and fraudulent health offers.

Common Online Scams to Watch For

1. Fake Pharmacy Websites
Some websites pose as legitimate pharmacies but sell counterfeit or expired medications. Others may take your money and never send anything at all.

2. Phishing Emails and Texts
Scammers may send messages pretending to be your pharmacy or insurance company, asking you to “verify” your account by entering personal information.

3. “Too Good to Be True” Offers
Ads on social media or websites offering big discounts on prescriptions could be scams. If something seems suspiciously cheap or fast, it’s worth a second look.

4. Medicare and Insurance Scams
You might get a call or email saying there’s a problem with your Medicare account and asking for your ID number. Real organizations will not ask for sensitive information this way.

Smart Steps to Stay Safe

✔ Stick with Trusted Pharmacies
Only buy medications through licensed, well-known pharmacies—either local or their verified online portals.

✔ Be Cautious with Emails and Texts
Don’t click on links from unknown senders. If you're unsure whether a message is legitimate, call your pharmacy directly.

✔ Keep Your Personal Info Private
Never share your Medicare number, Social Security number, or banking details unless you're sure of who you're talking to.

✔ Use Strong Passwords and Security Settings
Set up two-step verification on your online accounts and use a different password for each one.

✔ Ask for Help
If something feels “off” or confusing, talk to a trusted family member, caregiver, or your pharmacist before giving out any information or making a purchase.

Medication Management Tips

  • Use automatic refills and delivery services from your pharmacy to avoid running out and needing to shop around online.
  • Consider medication synchronization to pick up all prescriptions at the same time and reduce confusion.
  • Review your medications with your pharmacist regularly to ensure everything is accurate and necessary.

Hawthorne is here to help

Your health and safety are too important to risk on a scam. While it’s great to use technology to manage your medications, it’s even more important to use it wisely. If you ever have a question or concern, don’t hesitate to ask your pharmacist or healthcare provider. Staying informed is the best way to protect yourself.

Need help with safe medication management or online prescription services? Call your local Hawthorne Pharmacy at (803) 256-3440 for trusted guidance.

Back to Blog List