The recall notification (U.S. only) / field safety notice (International Markets) advises patients and customers to take the following actions:

For patients using life-sustaining mechanical ventilator devices:

  • Do not stop or alter your prescribed therapy until you have talked to your physician. Philips recognizes that alternate ventilator options for therapy may not exist or may be severely limited for patients who require a ventilator for life-sustaining therapy, or in cases where therapy disruption is unacceptable. In these situations, and at the discretion of the treating clinical team, the benefit of continued usage of these ventilator devices may outweigh the risks.
  • If your physician determines that you must continue using this device, use an inline bacterial filter. Consult your Instructions for Use for guidance on installation.

For patients using BiLevel PAP and CPAP devices: 

  • Discontinue the use of your device and work with your physician or Durable Medical Equipment (DME) provider to determine the most appropriate options for continued treatment. 

Continue to follow updates at or call 877-907-7508 to contact PHILIPS RESPIRONICS directly.


To date, PHILIPS RESPIRONICS has released very limited information about the recall and its plan to successfully resolve the issues associated with it. As a result, Hawthorne Medical asks that you work with us as we navigate through this unprecedented situation within the Sleep and Ventilatory communities. This recall is our top priority and we are working tirelessly with our patients, physicians, payers, and manufacturers to identify & create solutions for all parties affected by this recall.

Hawthorne Medical Equipment strongly recommends all patients impacted by this recall consult with their medical doctor/clinician responsible for prescribing their CPAP, BiPAP, and/or Ventilator for clinical direction on the further use or discontinuation of your medical equipment.